Trusted Domestic Helper Placement in Singapore
At Mingo Global, we help families find the right domestic helper — not just a fast match, but a sustainable one.
- MOM Licensed Employment Agency
- Ethical Overseas Recruitment
- Transparent & Clear Pricing
- Post-Placement Support
Our Domestic Helper Services
Why Families Trust Mingo Global
• Licensed by Singapore Ministry of Manpower (MOM)
• Ethical recruitment with verified overseas partners
• Clear & transparent fee structure
• Structured matching & interview process
• Post-placement support & counselling
• Fair & clearly defined replacement policy
Our Simple & Transparent Process
Consultation & Needs Assessment
Helper Selection & Interview
Documentation & MOM Approval
Medical Check & Training
Arrival & Settling-In Support
New Domestic Helper (Overseas)
• Needs assessment & matching
• Interview arrangement
• MOM work permit application
• Medical check-ups
• Pre-employment training
• Arrival & orientation support
Who This Is For
• First-time helper employers
• Families looking for trained helpers with lower salary expectations
⏱ 6–10 weeks (subject to approvals)
Replacement available within agreed validity period, subject to terms.
24/7
Client Support
Transfer Domestic Helper (Local)
Process
• Profile review
• Interview arrangement
• Consent & documentation
• Work permit transfer
Advantages
• Already in Singapore
• Experienced with local households
• Faster start (1–3 weeks)
Specialised Care Services
Typical Duties
• Daily care & hygiene
• Medication reminders
• Mobility assistance
• Household suppor
Suitable For
• Mobile elderly
• Bed-ridden elderly
• Dementia or stroke patients
Infant & Childcare Helper
Experience Includes
• Newborn handling
• Feeding & sterilisation
• Sleep routines
• School-going children care
Top 80 Employer Resources FAQs and Answers
A. Hiring & Selection
Singapore citizens and PRs who meet MOM eligibility criteria. EP holders may be approved on a case by case basis.
Transfer helpers: 1–3 weeks. Overseas helpers: typically 6–10 weeks, subject to approvals.
New helpers come from overseas; transfer helpers are already in Singapore and can start work faster.
Yes. Interviews can be conducted via video call or in person (for transfer helpers).
There is no strict limit; however, we recommend shortlisting 2–3 suitable candidates for efficiency.
Yes, before documentation submission. Once paperwork begins, charges may apply.
NRIC/passport, income documents (if required), address details, and signed application forms.
Yes. MOM may require first‑time employers to complete an Employer Orientation Programme (EOP).
C. Salary, Rest Days & Leave
There is no MOM‑set minimum; salary depends on experience, nationality, and job scope.
At least one rest day per week.
Yes, if both parties agree in writing.
At least 7 days per year, increasing with service length.
Public holidays may be replaced with compensation or time‑off by agreement.
Monthly, preferably via bank transfer with proper records
E. Medical & Safety
Employers are responsible, covered partly by insurance.
She should be allowed to seek medical treatment promptly.
In emergencies, yes.
Insurance applies; employers must provide support.
Certain vaccinations may be required under MOM or health advisories.
G. Termination & Replacement
As stated in the employment contract (typically 14–28 days).
Yes, with proper notice or salary in lieu.
Within the replacement validity period and subject to terms.
Government fees are non‑refundable; agency fees depend on agreement terms.
Employers must report to MOM and the police immediately.
Employers are responsible for return arrangements.
I. First‑Time Employers
Yes, if required by MOM.
Consultation, counselling, and issue resolution support.
Closely for the first few weeks.
Household‑specific guidance and clear instructions.
K. Agency‑Related
Through accredited partners, interviews, and background checks.
Some are. We will match based on experience.
Housekeeping, caregiving, safety, and basic language skills.
Yes, for both employers and helpers.
No placement fees charged to helpers and transparent contracts.
Process‑driven matching, transparency, and long‑term support.
M. Miscellaneous
Yes, if agreed upfront.
Only if licensed and insured.
English and/or native languages.
Yes, on rest days or with approval.
Helpers should seek help immediately and inform employers.
As stated in your service agreement.
No, full‑time employment only.
Agency mediation is recommended.
Through mediation or MOM channels.
Singapore. Contact us for details.
Contact Mingo Global for a consultation.
B. MOM Rules & Compliance
Providing salary on time, acceptable accommodation, medical care, insurance, rest days, and safe working conditions.
The levy depends on eligibility for concession. We will advise based on your household profile.
Yes. Medical, personal accident, and security bond insurance are mandatory.
Pre‑employment and six‑monthly medical examinations as required by MOM.
We will advise on appeal options or alternative helper selection.
No. Transfers require consent and MOM approval.
There is no minimum, but early termination may affect replacement eligibility.
D. Living Conditions & Welfare
A private room is recommended but not mandatory. Sleeping area must be safe and decent.
A proper bed, adequate ventilation, and privacy.
Yes. Employers should not confiscate personal belongings.
Yes, reasonable meals must be provided.
Basic necessities should be provided.
Yes, outside working hours, subject to household arrangements.
F. Performance & Relationship
We recommend counselling and adjustment time before considering replacement.
Usually 1–3 months.
Yes, within reasonable scope and mutual agreement.
Open communication first; agency mediation if needed.
Yes, Mingo Global provides post‑placement support.
H. Transfer & Renewal
Through MOM before expiry. We can assist with renewal.
Yes, with consent and MOM approval.
You may renew, transfer, or repatriate the helper.
Yes, with employer approval.
Usually the employer, as agreed in contract.
J. Special Situations
Depends on mobility and workload.
Some are. We will match based on experience.
Only if workload is reasonable and skills match.
MOM regulations apply; employment may need to end.
MOM approval is required.
L. Costs & Payments
Depends on helper type; full breakdown provided before confirmation.
Subject to approval.
Government and third‑party fees.
According to agreed milestones.
- Testimonial
What our clients says!
Transparent Fees & Pricing
Service Fees Include
• Agency service fee
• Documentation & processing
• Matching & interviews
Government & Third-Party Fees
• MOM fees
• Insurance
• Medical examinations
• Security bond
• Airport pickup & transport
• Airticket
• S.I.P (MOM)
• Holiday food & lodging charges